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Thank you for choosing to shop with Good Health Organic. We are committed to delivering high-quality products that support your well-being and satisfaction. We take pride in the care we put into product quality and customer service. However, if you are not fully satisfied with your purchase, we’re here to help.
Please review our return and refund policies outlined below:
We recommend inspecting your order at the time of delivery, in the presence of the delivery personnel. If you notice any issues with the product, please contact our customer support immediately at 019.
You may request a return under the following conditions:
The product is expired or damaged.
The product does not match its appearance as shown on our website or social media.
The product quality is not as described or expected.
There was an issue with the delivery (e.g., delay, mishandling).
The weight or quantity of the product is incorrect.
You received the wrong product.
As part of our commitment to your satisfaction, we offer a 7-day refund window from the date of delivery, giving you the chance to try our products with peace of mind. If you’re not satisfied, you may request a refund.
If the product has been partially consumed, a deduction will be made for the amount used. Please reach out to us at 019 for any refund-related inquiries.
Refunds will be processed within 3 working days after we receive the returned product.
Products must be properly packed and returned in good condition.
Return shipping costs will be deducted from the total refund amount.
Having a clear and fair return and refund policy is part of our effort to build long-term trust and satisfaction with our customers. We ensure our team is trained to handle return and refund requests professionally and efficiently, whether online or in person.
Thank you again for choosing Good Health Organic—we appreciate your trust in our products and service.